Risk and Rewards is a couple that give your business challenges and reason to stay in business. Understand how you can and should manage your business risk in this structured Business Risk management programme. You can view the course details by selecting your choice below or better – view our calendar HERE and start planning your training calendar
Business decisions impact the outcome of an organization and potentially have chain reactions from customers, employees and suppliers, and also shareholders. Identifying problems and understanding the key issues are crucial and ability to solve problems are part of executive management skills that influence success or failure.
The workplace comprises of equipment, processes and people from customer and suppliers to internal employees. Changing environment conditions and regulations too, create new issues and problems that have to be recognized and mitigated.
Achieving goals and creating value for stakeholders in an organization require the leader to navigate from employees to suppliers and customers in the midst of constant change.
An organization is a formation of work teams arranged in a manner that can achieve goals and missions. However, the performance of a team of individuals with varying behaviour and personal goals often do not work towards maximum effectiveness or optimum efficiency. Picking the right people and leading them towards success of the organization therefore demands the capabilities of team leadership. These capabilities go beyond the power of the leader to hire and fire non-performing team members.
To introduce to the senior management and board members the issue of executive succession planning in maintaining competitive advantage and sustaining corporate performance and growth.
Intensive data, information, instructions and reports are generated everyday across the organization for management, colleagues, staff, suppliers and customers. Managing these require efficient communication skills. Understanding the information, and conveying them appropriately to the right people is crucial. Poor understanding and the inability to articulate ideas and strategies can lead to errors at work, mistakes in customer management and other countless inefficiencies. For the executive progressing to next level responsibilities, ineffective communication skills will be a serious drawback.
In an organization work activities revolve around equipment, people and procedures to meet timelines and financial budgets. Work is not simply accomplishment and meeting deadlines. It is about being efficient in terms of cost and time and customer satisfaction. As artificial intelligence and robotics are rapidly advancing, employees that remain in the organization are increasingly expected to work independently, establishing priorities, identify constraints and solve work problems. This capacity to manage work differentiates managers and supervisors from other staff and employees.
The organization exists because it has customers that value its products and services. Customer engagement begins before the selling but does not end with the sales. In a competitive environment, winning a customer is difficult, losing one is easy. Customer engagement is the team effort of the organization, much more than the sales department or customer service office. Going forward, executives and management of organizations will have re-focus on customer engagement involving a cross section of the organization.
Intensive data, information, instructions and reports are generated everyday across the organization for management, colleagues, staff, suppliers and customers. Managing these require efficient communication skills. Understanding the information, and conveying them appropriately to the right people is crucial. Poor understanding and the inability to articulate ideas and strategies can lead to errors at work, mistakes in customer management and other countless inefficiencies. For the executive progressing to next level responsibilities, ineffective communication skills will be a serious drawback.
In an organization work activities revolve around equipment, people and procedures to meet timelines and financial budgets. Work is not simply accomplishment and meeting deadlines. It is about being efficient in terms of cost and time and customer satisfaction. As artificial intelligence and robotics are rapidly advancing, employees that remain in the organization are increasingly expected to work independently, establishing priorities, identify constraints and solve work problems. This capacity to manage work differentiates managers and supervisors from other staff and employees.